Tiffinvala Terms of Service

Effective Date: 20-August-2023

Welcome to Tiffinvala! These Terms of Service ("Terms") outline the terms and conditions governing your use of our website, online ordering system, and home delivery services. By accessing and using our services, you agree to abide by these Terms. Please read them carefully.

  • Online Ordering and Home Delivery
    • Menu and Orders: Our website provides an online platform for browsing our menu, placing food orders, and selecting delivery options. We strive to ensure that the menu is accurate and up-to-date, but there may be occasional variations or changes.
    • Order Confirmation: After placing an order, you will receive an order confirmation via email or SMS, indicating the details of your order and estimated delivery time.
    • Delivery Area: We provide home delivery within our designated service areas. Please check the availability of delivery in your location before placing an order.
    • Delivery Time: While we make every effort to ensure timely delivery, delivery times are estimates and may vary due to factors beyond our control.
    • Payment: Payment for orders can be made using accepted credit/debit cards. By submitting payment information, you represent that you have the necessary authorization to use the provided payment method.
    • Cancellation and Refunds: Orders can be canceled before they are confirmed by the restaurant. Refunds for canceled orders will be processed in accordance with our refund policy.
  • User Conduct and Responsibilities
    • Account Creation: To place orders, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
    • Accuracy of Information: You agree to provide accurate, complete, and current information when placing orders or creating an account. We are not responsible for any inaccuracies or errors caused by incorrect information.
    • Prohibited Activities: You agree not to engage in any activity that violates these Terms, including but not limited to: impersonating others, using the services for illegal purposes, interfering with the website's functionality, and attempting to access unauthorized areas of the website.
  • Intellectual Property

    All content, including text, images, graphics, and logos, displayed on our website and related materials are protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our explicit consent.

  • Limitation of Liability
    • Disclaimer: Our services are provided "as is" without warranties of any kind, whether expressed or implied. We do not guarantee the accuracy, reliability, or availability of the website or delivery services.
    • Indemnification: You agree to indemnify and hold Tiffinvala Restaurant, its affiliates, and employees harmless from any claims, damages, or liabilities arising from your use of the services or breach of these Terms.
  • Changes to Terms

    We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our services after such changes indicates your acceptance of the revised Terms.

  • Governing Law and Dispute Resolution

    These Terms are governed by and construed in accordance with the laws of British Columbia, Canada. Any disputes arising from or related to these Terms will be subject to the exclusive jurisdiction of the courts in British Columbia.

  • Contact Us

    If you have any questions or concerns regarding these Terms of Service, please contact us at:

    Tiffinvala
    Address: 201-11961 Kennedy heights
    Delta, British Columbia, V4C 3C9
    Email: team@tiffin-vala.com

    By using our website and services, you acknowledge that you have read and understood these Terms of Service. Your continued use constitutes your agreement to the terms outlined herein.