Tiffinvala Privacy Policy

Effective Date: 20-August-2023

At Tiffinvala ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and sharing of your information when you visit our website, place online orders, or use our home delivery services. By accessing our services, you consent to the practices described in this policy.

• Information We Collect

  We collect various types of information to provide you with a seamless and personalized dining experience:

  • Personal Information

    - Contact Information: Full name, email address, phone number, and postal address.

    - Payment Information: Credit/debit card details, billing address, and payment history.

  • Order Information

    - Order details: Items ordered, special instructions, and order history.

  • Usage Information

    - Device Information: Device type, operating system, browser type, and IP address.

    - Log Data: Information about your use of our website, such as pages visited and time spent.

  • Location Information

    - If you grant us permission, we may collect and process location data for home delivery services.

• How We Use Your Information

  We use the collected information for various purposes, including but not limited to:

  • - Processing and fulfilling your orders.
  • - Providing customer support.
  • - Sending order confirmations, updates, and promotional messages.
  • - Improving our website, services, and offerings.
  • - Analyzing trends and user behavior.
  • - Enforcing our terms of service and policies.
  • - Complying with legal obligations.
• Cookies and Tracking Technologies

  We use cookies and similar technologies to enhance your browsing experience and collect usage data. These technologies help us analyze website traffic, personalize content, and improve overall user experience. You can modify your browser settings to manage cookies or opt-out of certain tracking.

• Data Sharing and Third Parties

  We may share your information with the following parties:

  • - Service Providers: We engage with trusted third-party partners to process payments, provide delivery services, and assist with analytics.
  • - Legal Compliance: We may share data as required by law or to protect our rights and safety.
• Security Measures

  We take security seriously and implement appropriate safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction.

• Your Choices
  • - You can update your personal information and communication preferences by logging into your account or contacting us.
  • - You can opt-out of promotional emails by following the instructions provided in the email.
• Children's Privacy

  Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

• Changes to the Privacy Policy

  We may update this Privacy Policy as needed to reflect changes in our practices or for legal reasons. We encourage you to review this policy periodically.

• Contact Us

  If you have any questions or concerns regarding these Terms of Service, please contact us at:

  Tiffinvala
  Address: 201-11961 Kennedy heights
  Delta, British Columbia, V4C 3C9
  Email: team@tiffin-vala.com
  

  By using our website and services, you acknowledge that you have read and understood this Privacy Policy. Your continued use constitutes your agreement to the terms outlined herein.